Saguenay welcomes new customer service centre for Bell customers

Creating 450 new jobs, the new centre will be Nordia's largest in Qu�becSAGUENAY, QC, Nov.mini storage 29, 2013 /CNW Telbec/ - Bell, through its Nordia subsidiary, announced today that it will soon open a new customer service centre in Jonqui�re that will serve Bell customers and create more than 450 new jobs in the Saguenay region.Attending the announcement in Jonqui�re were: Jean Tremblay, Mayor of Saguenay and Chairman of Promotion Saguenay; Sylvain Gaudreault, MNA for Jonqui�re and Qu�bec Minister of Transport, Municipal Affairs, Regions and Land Occupancy; St�phane B�dard, Chair of the Conseil du tr�sor, Minister responsible for the Saguenay-Lac-Saint-Jean region; and Denis Lebel, MP for Roberval-Lac-Saint-Jean and federal Minister of Infrastructure, Communities and Intergovernmental Affairs, and Minister of the Economic Development Agency of Canada for the Regions of Qu�bec."As a major investor in Qu�bec, Bell is extremely proud to increase our presence in the Saguenay region as we deliver both the best communications networks and an unrivalled customer experience," said Martine Turcotte, Vice Chair, Qu�bec for Bell. "Thanks to the remarkable collaboration of officials from all levels of government, we are creating more than 450 jobs in Jonqui�re as we continue to add to the 18,000 team members we now employ across Qu�bec."Jean Tremblay said the city of Saguenay is proud to welcome Nordia to the community. "We will be investing up to $1 million in this centre over the next 4 years, to ensure the creation of attractive new jobs in Jonqui�re and to generate local economic benefits."Scheduled to open in the spring of 2014, Nordia's new Jonqui�re centre will be the company's largest in Qu�bec, operating 7 days a week. Once fully operational, the centre is expected to contribute approximately $16 million to the local economy each year."The key to our success will be attracting and retaining the most skilled and passionate customer service representatives," said John DiNardo, President of Nordia and Vice President, Customer Operations for Bell. "We chose Saguenay for the quality and stability of its workforce as well as for the strong support from Promotion Saguenay and all other levels of government."Bell is hiring customer service representatives and field serself storageice technicians to support the rapid expansion of new services such as Fibe TV, the most advanced TV service available in Canada.Bell contributes about $5 billion a year to the Qu�bec economy, including its investment of $1 billion to build out its world-leading broadband fibre and mobile LTE networks as it works to continue to deliver the most advanced TV, Internet and wireless services available.About Promotion Saguenay As an economic development corporation in Saguenay, Promotion Saguenay contributes to industrial, commercial and touristic development in the region. It is involved in efforts to diversify the economy and it supports development with businesses already located in the region. It also provides a wide range of services for investors interested in entering the Saguenay market.About Nordia Since 1999, Nordia (a subsidiary of Bell Canada) has been at the forefront of advanced customer service solutions in the telecommunications sector and today is exclusively focused on providing services to Bell. These services include technical support, customer service, sales and loyalty, directory assistance, teleconferencing, and technology-assisted relay services to facilitate communication for hearing and speech impaired customers. For more information, please visit Nordia.ca.About Bell Headquartered in Montr�al since 1880, Bell is Canada's largest communications company, providing consumers and business customers with leading TV, wireless, Internet, media, home phone and business communications solutions. Bell Media is Canada's premier multimedia company with leading assets in television, radio and digital media. Bell is wholly owned by Montr�al's BCE Inc. . For more information, please visit Bell.ca.The Bell Let's Talk mental health initiative is a national charitable program that promotes mental health across Canada with the Bell Let's Talk Day anti-stigma campaign and significant funding for community care, research and workplace best practices. To learn more, please visit Bell.ca/LetsTalk.Bell CanadaCONTACT: Media inquiries:BellV??ronique Arsenault1 855 391-5263Veronique.Arsenault@Bell.ca@Bell_NewsPromotion SaguenayRuth Vandal418 698-3157 ext. 6006ruth.vandal@saguenay.caNordiaPhilip Van Leeuwen514 923-1469 or 514 415-7071pvanleeuwen@nordia.ca迷你倉